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We support full refund, free reshipment or replacement for products with quality problems, wrong delivery, missing items or transportation damage.
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For returns and refunds due to personal reasons without quality issues, the products must be brand new, unused and with complete packaging. The round-trip logistics fees shall be borne by the buyer.
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After the refund review is approved, the funds will be returned through the original payment method. The specific arrival time is subject to the rules of the payment provider.
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Customized products and clearance items do not support unreasonable return and refund.